|
We Appreciate Your Privacy Our web site privacy policy |
|
In this age of information, you value your privacy more than ever before, and so does Raley’s. You deserve to know how Raley’s treats your private information gathered on these web sites. We encourage you to read these paragraphs so that you can learn more about Raley’s web site privacy policy.
BY USING THESE WEB SITES, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS WEB SITE PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, DO NOT USE THE RALEY’S FAMILY OF FINE STORES WEB SITES. Information Collection & Use Raley’s and its affiliated companies are the sole owners of the information collected on raleys.com and nobhill.com. We collect personally identifying information from our users at several different points on our web sites. Registration To use some of the features of this web site, you must first complete a registration form and create a user name and password. During registration, you are required to give contact information (such as name and address or email address). We may use this information to contact you about the services on our site in which you have expressed interest and/or about products and special offers from our stores. After you submit a completed registration form, you may receive a communication acknowledging our receipt of the registration. Orders If you purchase a product or service from us on-line, we request certain personally identifying information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number and expiration date). When you enter your credit card number on our order form, we encrypt it using secure socket layer technology (SSL). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. After you submit a completed order form, you may receive a communication acknowledging our receipt of the order. Job Application Forms If you apply for a job on our site, we require that you provide certain personally identifying information, including your name, address, phone number and Social Security number. This information is necessary to process your application and to contact you. When you enter your Social Security number on our job application form, we encrypt it using secure socket layer technology (SSL). After you submit a completed job application, you may receive a communication acknowledging our receipt of the application. Prescription Refills If you request a refill of your prescription on-line, we require that you provide certain personally identifying information, including your last name, birth date, and prescription number. This information is necessary to process your refill. This personally identifying information is subject to the terms and conditions of our pharmacy’s Privacy Notice, which is available on the Web-Fill web page, or you can link directly to it here. Surveys From time to time, we may provide you the opportunity to participate in voluntary surveys on our site. If you participate, we may request certain personally identifying information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Children This web site is not designed nor intended to collect personal information from children under the age of thirteen. In order to comply with the Children’s Online Privacy Protection Act, we ask parents to not allow their children under the age of thirteen to provide any personal information on this web site. We ask that children under the age of thirteen not provide any personal information on this web site. Uses of Information We use the information we collect when you visit different sections of our site to help make our site, products and services more useful to you. For example, one section of our site may ask for a ZIP Code to help you identify store locations in the vicinity of that ZIP Code or to provide information to you about savings or special offers available in that vicinity. If you are ordering products or services, your order information will be used and disclosed by Raley’s or its affiliated companies for billing and shipping purposes and to fill your orders. If you are applying for a job, your application information will be used and disclosed by Raley’s or its affiliated companies, in connection with the application and hiring process. The application information can be used to assess your suitability for employment with Raley’s or its affiliated companies, conduct background investigations or verify information about you, conduct applicant and employment-related statistical evaluation and record keeping, and comply with legal obligations or respond to legal claims. Your registration information may be used to contact you about the services on our site in which you have expressed interest. Communications from the Site Special Offers and Updates If you have completed a registration form, we will occasionally send you information on products, services, special deals and promotions. Customer Service Based upon the personally identifying information you provide us, we may send you a welcoming email to verify your user name and password. We will also communicate with you in response to your inquiries and to provide the services you request. We will communicate with you by email or telephone. Information Sharing and Disclosure We share personally identifying information with certain agents and service providers as described below. Agents We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. Service Providers We use other third parties to provide information on our site about promotions in your vicinity. For example, if you voluntarily provide your ZIP Code, we will share the ZIP Code as necessary for the third party to provide that service. These third parties, however, do not receive any other personally identifying information about you when you provide your ZIP Code for that purpose. Legal Disclaimer We reserve the right to disclose your personally identifying information as required by law and when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process served on our web site. Opt-out for Quality of Life Card On our Quality of Life Card webpage, we provide you the opportunity to ‘opt-out’ of having your personally identifying information used for certain purposes, when we ask for this information. For example, if you do not wish to receive any additional marketing material from our Quality of Life Card program, you can indicate your preference on our Quality of Life Card webpage. Log Files As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to enhance the experience of our customers on our web sites. We do not link this automatically collected data to personally identifying information. Cookies A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. We set a persistent cookie to store your preferred store locations for weekly ads and promotions, so you don’t have to enter it more than once. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as weekly ads, will be limited. Links to Other Sites This web site contains links to other sites that are not owned or controlled by Raley’s and its affiliated companies. Please be aware that we, Raley’s and its affiliated companies, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifying information. For example, you have left our web sites when you click on the links to UNICRU, e-cart, Upromise, Healthnotes, Diabetes Center, our community calendar links and other similar links. This privacy statement applies only to information collected by us from the raleys.com and nobhill.com web sites. Security The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or Social Security number) on our order or job application forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. But no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our web site, you can send an email to us at webmaster@raleys.com. Business Transitions In the event Raley’s or its affiliates go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifying information will likely be among the assets transferred. Changes in this Privacy Statement If we decide to change our privacy policy, we will post those changes to this privacy statement here and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here. Contact Us If you have any questions or suggestions regarding our privacy policy, please contact us at webmaster@raleys.com. Effective Date: This privacy policy takes effect on October 15, 2004. |
Family of Fine Stores